Ensure quality of incoming materials and products through out production realization process as per defined Quality Assurance plan
Identify root cause of defects and implement corrective actions
Ensure zero defect products by using proactive quality methods (FMEA, Control plans)
Analysis and reporting of internal, supplier defects and customer complaints
Accountable for Quality Management System in line with ISO 9001, coordinate with certification body for audits
Conduct product, process, system audits to check the effectiveness of the system and coordinate with Department heads for required actions and improvement.
Evaluate current production processes and recommend improvements
Resolve production process issues and escalate issues to Department heads immediately
Communication with customers for any quality related observation/ concerns or any quality certificate/document needs.
Conduct Monthly Quality Management reviews, prepare and present Quality related charts and analysis
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